New Notebook - same problem came back: I cannot use the mouse in the 3d window.
Hi @WilWeber,
Could you please elaborate on the issue? Or point us toward a previous post, if there is one.
Thanks!
Sry, cannot find the mails… was obviously a direct communication…
Problem is: The simulator shows in Mozilla the machine and everything else, but I cannot pan/rotate with the mouse.
AFAIR I had the same problem on an old equipment, which I exchanged to make it working. But now the new notebook is brand-new…
Hi @WilWeber,
Thanks for the additional information. Have you tried a different web browser? We do most of our development and testing in Google Chrome.
Otherwise we will need to know more about the computer and browser you are using, like specs and versions.
Feel free to email us directly at service@pentamachine.com with the above info to make it a little easier to exchange information.
Same issue came back with the current web simulator. Cannot rotate with the mouse neither in Chrome nor Mozilla on a Notebook. Only the mouse-wheel is working.
Hi @WilWeber,
Sorry you’re running into issues with the simulator. Could you please elaborate more on this issue? We have not been able to reproduce this, nor heard of others having this issue.
What OS version and browser version are you using? What mouse button are you clicking? Are you using a touch screen? Any specifics could help shed some light as to what is going on.
Hi John,
it has nothing to do with the OS or browser version. It is a notebook with touch-screen.
Only if I disable the touch-screen and disable the driver, it works!? Bad…
Thanks for the pertinent information. Does this simulator behave any differently for you?
No. Same problem. I have to disable the “HID-compliant touch screen” driver - only then it is working.
BTW: When I launch Chrome and enable the driver afterwards, it is also working…
Ok, unfortunately, I don’t have a device that has both touch and mouse capabilities so this isn’t something I can test easily. I just pushed another update to https://sim-test.pocketnc.com. Can you try again and see if it behaves any different?
Did the latest change to https://sim-test.pocketnc.com behave any differently?
Also, something that may help shed some light onto what is going on is this input test:
https://patrickhlauke.github.io/touch/what-input/
First, ensure your touch screen driver is enabled. Then go to the link above and click the button with your mouse and copy the contents of the output box below it and then do the same thing with your touch screen. Hopefully, this will reveal what is going on that is preventing the proper behavior in the simulator.
The latest change fixed it in “sim-test.pocketnc.com” !
The original simulator has still the problem.
In patricks test window all mouse messages were received.
Great, the fix should now be live at https://sim.pentamachine.com (and https://sim.pocketnc.com). It will also go into the next release of Kinetic Control (v5.8.2).
Hi John,
I don’t know if you remember, but last time, when I tested the latest and greatest Kinetic Control software, the UI was looking destroyed and had some major drawbacks. Before I’m going to test it again, it would be helpful to see the current GUI somewhere. Not that the current version does not work, but I’m missing the simulation on the machine…
Wil
What I recall is you were responding to certain tabs not expanding to fill the screen space on large resolution screens. There have been some updates related to that. I recommend updating and trying them out. You can always revert to your current version if you don’t like the latest.
Here are some screenshots of the latest version on a fairly large resolution screen:
Wow! Great! Thanks. 95% done. AFAIR the page with the quick-access buttons looked also somehow truncated. And yes I know I can revert, but the whole procedure takes so much time, esp. if something fails 
Latest and greatest version is running! Web Interface is ok - no anomalies anymore - only the handheld behaves now different. Thanks.